Review Time
I recently opened a new regular saver at Troon branch and the people working there have been professional and very friendly. It took only a couple of minutes and I saw some genuine enthusiasm from people clearly proud to be there. A nice experience
Phoned Scottish Building Society to ensure that my instructions for a maturing account had been received. Was put through to Katie McKnight in the Glasgow branch. Katie was courteous, polite and efficient and answered my initial query quickly. However, Katie was very thorough and even contacted the appropriate department to ensure that my instructions had been processed as instructed. I was very pleased with the customer service that I experienced and full marks to Katie for doing a good job.
We are an independent Mortgage Broker, based in Edinburgh & London. We specialise in circumstances where a clients circumstances are often complex and requires a lender that has the ability to individually underwrite the clients circumstances. The Scottish BS has regularly and consistently delivered on this. A lender we fully trust and who continue to support our clients borrowing requirements. Matthew Griffiths FOX Private Finance
Worst lender I have had the displeasure of dealing with, sending things to the wrong place of work and in turn delaying progress of the mortgage which took 4 weeks and over 40 documents to come to the conclusion they were declining and therefore jeopardising our home, despite knowing full credit background before hand, dinosaur approach to lending and requesting information. Utter shambles avoid!
We got a mortgage through Scottish Building Society a few months ago and have had an excellent experience with them. We've had to phone them numerous times about different issues and every time we get through quickly and have spoken with polite, friendly helpful people. We previous had a Halifax mortgage which was all fine, but because SBS are much smaller it all feels a lot more personal, which is unusual these days!
Opened an easy saver account online. Sent initial deposit 60 hours ago and still not showing on my account. Not acceptable. Not good enough. Tin pot financial institution living in the past. Money now elsewhere with instant access and deposits. Avoid Scottish building society at all costs
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Scottish Building Society provide Savings Accounts and Mortgages of all types in Scotland. A mortgage lender you can trust with plenty options.
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