I've been pressured to switch to smart meters for my prepayment gas and electricity, but there are no weekend installation options in my area. I've made multiple complaints over the past year without any feedback or resolution. I've had at least seven new meters installed and still face issues. I've been told an engineer would come, but they never did, leaving me without any communication. The service clearly needs significant improvement.
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British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services.