Increased my direct debit without any notification.Cant see my usage on their app for nearly a year now. New tariffs forced on you and my in house display unit shows old prices also old prices shown on Smart meter so I never no what my daily or weekly usage is apart from getting a statement from Scottish gas which I cannot tell if accurate or NOT.They wont renew my display unit Terrible company App when I get a chance I will be switching to Scottish Power for my Gas.Terrible complacent company since we have had this energy crisis.Ofgem Cmon start helping the poor consumers.
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British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services.