when i moved into new property, was on prepayment meter, card top up for gas. a nuisance. asked SP to install smart meter. they did, but it seemed like they didn't want to change it from prepayment mode to credit mode. wasted 2-3 hours with their chat support. kept telling me to call back in 3-4 weeks. as a result I could not switch supplier via sites like uswitch, as its listed as prepayment meter. was relieved to finally switch to Octopus. SP also sent a bill, demanding 0.65 pence from before i moved in!!
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more