Since relocating on December 19, I've made four calls regarding my closed account, yet I still haven't received the correct refund from the service. I informed them of my move and provided my final meter readings right away, and I was advised not to cancel my direct debit as my refund would arrive within five working days. Unfortunately, I received less than expected and ended up canceling my direct debit on January 15 to avoid a payment on January 17. Now, I've been assured that a cheque for the remaining balance will be sent.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more
