Firstly, how do we trust the Trustpilot rating? Google Trustpilot for Scottishpower.com and it’s 1.1 and from our experience is far more accurate. How are there two totally different ratings?
How can Scottish Power withhold a substantial refund on a closed account for a 90 year old pensioner in a Care Home? They should be ashamed. They informed us on 29/12/25 that a cheque would be received within 14 days and that ‘No Action was Required’. Customer Service have today confirmed that a cheque has never been issued. We have waited in all afternoon for the promised follow-up telephone call which they haven’t made. Abysmal company to contact and deal with.
Claim your business profile now and gain access to all features and respond to customer reviews.
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more
