Dealing with Scottish Power on the phone this past twice has been ok. Pleasant helpful person who took our meter readings and was very helpful indeed.
The problem we have is the smart meter we had installed in September 2025 was able to send data upline for a week then hasn't worked since. We are pensioners and now don't know how much power we are using and we could do with the smart meter working once more so we can monitor our usage.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more