I asked Scottish power to supply gas and electricity to my new address and was told this would happen so when I moved in to my new address and waiting for them to activate my account for this address which after 4 days with no electricity or gas and several phones calls later nothing and eventually got a customer service call saying all connected but still no power or gas and several calls later i was told they had opened up a account back on my old property and the supplier at my new property had blocked Scottish power from taking over the power and gas.
This lead me to ring up Scottish power and was diverted to a overseas call centre and after explaining everything that was going on so how she transferred me to E-on next in which I asked what was going on they had block Scottish power because there was a out standing balance on the property which I knew the last person who lived in the house had died a year before I moved as the house was left empty and the bill was standing charge that had built up over the years and for me to get power and gas to the house I had to sign up to E-on as a new customer on the account and that would remove the outstanding debts so I did and finally got power and gas after 4 days without and got calls from Scottish power saying they could now supply power and gas to my old property in which I lost it and to them basically shove it and now I have alert from my credit report saving they have opened up account on my old address again.
I am sick of dealing with these idiots
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more
