This is my second review as my complaint is still ongoing a year later. ScottishPower are still billing me for an address I haven't lived at for over a year. I paid my Gas by DD and my electricity was prepayment. I received a closing account statement from them, actually stating that they owed me money! Despite providing all the proof needed that I vacated the property they continued billing me, they have affected my credit score, have mentally abused me with continuous calls texts and emails demanding money I do not owe. I have now contacted the energy ombudsman, I am a pensioner and will not pay a debt i do not owe. This company is getting away with scamming leaving customers big time. There is a Facebook group I came across regarding SC complaints and I am staggered with the amount of customers and ex customers going through the same. When i provided all the evidence requested by them, they stopped communicating personally with me, and completely ignored any of my emails. Please please do not use this company as your energy supplier....you will eventually be scammed by them
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more