My recent experience with customer service was extremely disappointing. I decided to switch after being cut off and not receiving contact numbers. Initially, I was promised a lower monthly rate and a credit if I stayed, but that never materialized. When issues arose, I was unable to reach the appropriate team, and the customer service I encountered was unhelpful. I felt completely let down and frustrated.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more