Initially, I responded to a promise of £100 to rejoin the service and called to arrange the energy switch based on that offer. The representative I spoke with mentioned that I needed to set up a direct debit, but I could simply call once the energy was switched and request monthly payments; it was supposed to be a formality. However, after a lot of back and forth and conversations with people I struggled to understand, the issue was finally resolved. When I inquired about the promised £100 reward, I was told multiple times it would be issued after 90 days. After waiting those 90 days without receiving the £100, I reached out again. Despite all my discussions with their representatives, who assured me of the reward, I learned that the offer had expired. I am very disappointed.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more