It has been weeks since I applied for a pension payout, and I'm still in the dark. The service attributes the delay to an allocation issue that hasn't been resolved yet, affecting contributions to individual employees. No one seems able to explain why this process is taking so long, which appears to be straightforward. Despite repeated inquiries, I continue to receive no answers, and the wait persists.
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Scottish Widows - the financial planning provider who calmly, expertly and with care, helps customers benefit today from planning for tomorrow.