I have just organised a partial encashment from my personal pension. Quite rightly, it isn’t a simple nor quick procedure, but Rebecca meticulously ensured that I correctly ticked all of the boxes. She was very clear and provided plenty of detail and multiple opportunities for me to ask questions. Overall, it was a very efficient and pleasant experience. Excellent customer service. Thank you.
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Scottish Widows - the financial planning provider who calmly, expertly and with care, helps customers benefit today from planning for tomorrow.