I opted for next day delivery on a Wednesday, but my order didn’t arrive until four days later, which was incredibly disappointing. After discovering that my package was stuck at a depot over 50 miles away, I contacted customer service the next day. They were helpful and refunded the delivery charge without hassle, but the delay caused significant inconvenience as I had work planned. From what I’ve read, issues with this delivery service have been ongoing for years, and it seems little has changed by 2025. It might be wise for the company to consider a different courier. While I may shop in-store again, I won’t rely on their so-called 'Next Day Delivery' in the future.
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