The product is overpriced and lacks English support, leading to a frustrating customer service experience. The air pump is non-functional, and after a month of trying to get help for the defective machine, I found the company unresponsive. Initially, it seemed like a reputable seller, but it turned out to be misleading and untrustworthy. After two years of trying to reach out, they ignored my emails and now claim the product is 'out of warranty.' I strongly advise against purchasing from them.
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