I originally received my order on October 4, and the dress measurements were not the ones I sent while ordering the dress. In the pics, you can see that the dress was too big; it looks like they took the size from the rack and did not sew a new one according to my measurements.After talking to them and convincing them that I didn’t want the dress and to take the dress to a seamstress would cost me more than the dress, they eventually agreed to accept it back.So, I sent it the first time with the tracking number on October 11, and they received it on October 20.For some unknown reason, they sent the same item back to me by mistake, and I stupidly agreed to accept it so they won't pay a fine.I returned the order to them on October 27 with a new tracking number. The order arrived in India on November 7, and nothing happened afterward.I waited a month, gave up on their response, and contacted PayPal. About an hour later, I received a refund.They contacted me afterward and said they would refund my shipping costs (18$). 3 months later, and nothing.I am giving them, a 2-star review because the fabric was ok.They say there are free returns, but I had to convince them to return it (I don’t like doing it).It was a nightmare to get a refund, and I never received the shipping fee back.------------------------------------------------------------I cannot reply to the company's answer, so I am editing my post. Why couldn't you send me a message after having a problem with my Paypal account that you eventually refunded my money? When the issue was on your side (Sending the same order twice), you contacted me very quickly. Even a small company needs to have good customer service. Just a reminder, I still didn't get my shipping fee back from November 22 (Now it's April 23). And thank you, but no thank you, I rather not shop with you again.
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