Booked a haircut and blow dry few days ago at the Wimbledon salon during my lunch break.I love my haircut however everything else about my experience was unpleasant: -1. I arrived dead on time but entered almost soaking wet (even though I had an umbrella it was pouring cats and dogs so it couldn’t save me a lot) and everyone from the staff was looking at me as if I am a horrible person. 2. Sat almost 10 mins until they invited me for my hair wash.3. The brush that was used to brush through my wet hair was extremely sharp for my scalp and it hurt me a lot. I didn’t want to act rude and tried to get my head away from the brush thinking my message will be received but no such luck.4. Almost no attention to me as a customer - there was another lady who had some high profile hair treatment done and every 5 minutes I was being left so they can go and check on her and give further instructions. For a £50 haircut you’d expect a little more dedicated and personalised experience!! Further to this I was expecting that a simple trim would take no more than 40-45 mins but little did I know I’d stay there 1h30 - absolutely ridiculous! 5. Hairdresser’s nails were quite sharp and every time she was sectioning my hair and was grabbing pieces of my hair her nails were scratching quite strongly my neck. Super ikky.
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