The Seated App is a SCAM! I have accumulated almost $600 in rewards point and they took it away because my account was inactive for 3 months. I never knew of this policy change. I was never notified and when I reach out to customer service, they said they emailed it once and extended the deadline for me. I never received the email from them nor a text message, which I usually do for promotions. In the past they had lots of restaurant listed on the app but not so much anymore. It was easy to get points for walk-in reservation in the past, but now there are blackout time where you can not make a walk in reservation during busy hours. You are basically selling your information when you submit your receipts. The receipts shows what you order, time and date of when you dine/ take out, restaurants address, and payment method/credit card information. If you don’t have the receipts you need to provide your credit card statement to verify. Other people have reported this issue where Seated failed to notify about the points expiration dates. The customer service keeps apologizing and saying they value our feedbacks but nothing is done about it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Earn cash back rewards from your favorite brands every time you book a reservation through Seated. Search from over 3,000 restaurants!
