I have a SEB corporate credit card since 7 years. This december invoice came very late in the physical mail because of snow and postal service delay. The agreement is that I shall pay when I get the invoice. This time, as I didn't have the invoice, I did not know the date or OCR. I was sitting 40 min in a telephone queue to SEB to get the details so I could pay. Actually I paid one day before the invoice finally arrived. SEB sent me an invoice with interest for the delay. I asked if I needed to pay - there was no delay, not my fault. They didn't have any understanding of the situation and my effort to pay. Just a rigorous interpretation of the agreement / conditions that was not clear about this at all, nothing about that I need the invoice to pay, just that they should send it. I will discontinue to use this SEB MC and find another alternative.
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