secretcoco.nl

1.8
1.8 Based on 130 reviews

...

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Celia Patterson
Do not trust their website

They advertise everywhere on their website "14 days money back guarantee" and "100% SATISFACTION GUARANTEENot satisfied? Returns are quick and easy to arrange." Don't trust them, it's a big lie. I ordered 3 bodysuits from them. I opened one and just by touching it the quality was really poor, scratchy fabric, didn't even want to try it on. I immediately contacted the customer service and explained I wasn't satisfied at all and I would like to start te return & refund process. This is when they explained that I can't returned the items for hygiene reasons (which I understand). They said that I could only return the items if the parcel wasn't opened. How am I supposed to assess to see an item and assess whether I like it or fits without opening the parcel.Save yourself some time, do not purchase anything from them.

1
Date of experience: Nov 21, 2024

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