Scam, avoid! Took 24 days for my item to arrive, obviously missing the valentines occasion. Poor quality arrived practically falling apart. Now no response from their returns team. ChatGpt shows they are based in the Netherlands and I will be taking this up with ECC-Net if they continue to not abide by Dutch consumer protection laws. UPDATE: It has been 6 weeks now and the customer service team just string you on with 2 week late replies with no signs of a returns address
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