(Order #1686) company is refusing to honour their own terms and conditions but refusing my refund. I have met their terms, unopened packaging, not worn, but constant emails ignoring my simple request for a full refund and instructions for a return. Multiple offers for a partial refund so I can keep my unwanted items, but I don't want them. So many emails repeating myself and still no nearer to a refund. Do not recommend. Quality also is poor on the one item I did open and try on. Avoid and shop local, go to a store where you can try items on and not through an online only platform where companies can can hide and be unaccountable for failing to uphold their own terms and conditions of sale.
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