sectoralarm.es

4.6
4.6 Based on 201 reviews

...

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Corbin Brown
AVOID THIS COMPANY - they have zero customer service

After having reliability issues for years we cancelled our agreement. The problems then started as the company totally neglected requests to cancel and just tried to sell us a new contract. We eventually removed the system as they just would not respond to our requests to prove that we were under a time limited contract. We had a multi year agreement that expired in 2024 but Sector maintain that we are bound longer but have so far failed to send us proof of this claim despite us asking for this several times. They just keep billing and ignoring us. Horrendously bad service so I would strongly recommend people to avoid this company. We are honest individuals and we have only asked the company for proof that we are bound, but they fail to do this despite us sending our details that all expired in the summer of 2024.This is a typical case of "Its all good when it all works, but as soon as you have a problem then thats where you what kind of company you are dealing with" - based upon this we give the absolute lowest score possible

1
Date of experience: Jan 09, 2025

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