I bought a product online with a promise of a 30-day free refund. The language clearly mentioned that if I wasn't satisfied, I could return it for any reason without any questions. However, the product had a short battery life and overheated. When I requested return information, the customer service informed me that they don't accept returns of used products, which wasn't mentioned online. How can anyone be satisfied with a product if they can't test it properly? Their advertising feels deceptive and misleading! This situation seems ripe for a class action lawsuit!
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