Absolutely AWFUL company that should not be working with the Job centre and HMRC because they provide even less support than the job centre. There is zero communication with your case worker outside of the meetings which are completely redundant. I had specific requirements to only work with Female case workers but they kept on changing them without telling me. They send you a text the day before your meeting asking if you have any questions and no matter how many times you message them they will not reply. I just had to made an hour round trip to a meeting to find my case worker not even there. There is no flexibility and if you need to change your appointment urgently they will not reply to you. These people couldn't organise a p*** up in a brewery. These are people who are supposed to be supporting you to create a long term career but they seem to just be a way to stop coming to the job centre if you have been unemployed for a longer period of time.
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