I purchased a luxury watch nearly five years ago, and while it worked fine initially, I faced issues with the crown. After sending it for warranty repair, I encountered further problems. They wanted to charge me for a service that I believe should have been covered. Communication with the support team was frustrating, and I was met with unhelpful responses. This has significantly impacted my view of the brand, and I’m unlikely to purchase from them again.
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Seiko is one of the few fully integrated watch manufactures. We design and develop our own movements using leading-edge technology.
