I ordered the “Our Adventure Book Scrapbook – Retro Style Embossed Letter Cover” from Seincriterion. What I received was nothing like the advertised product — just two pieces of cardboard, plain sheets, and a piece of string. The quality was extremely poor and completely misrepresented on their website.The delivery process was also full of problems: • The seller gave me two different tracking numbers with conflicting delivery dates and times. • One tracking number was not recognised by Australia Post. • The courier eventually provided a photo showing my parcel dumped in a public hallway, not delivered to my staffed reception (which is open all day).When I contacted customer service, I only received generic replies, no accountability, and no proper solution.From my experience, this company does not deliver what it advertises and provides no real customer support when problems occur.I have now escalated this through my bank for a refund under “Goods Not As Described.”⚠️ I would strongly advise others to avoid purchasing from this website.
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