Hired a car through SelfDrive to be collected at Drivalia Heathrow. Got there and had to wait almost two hours until we found out and amend SelfDrive error which set the collection to Manchester or something. After returning the car, T&C says I had to request the £500 has to be refunded a month later, not before. I did it. Now it has been two weeks since the refund request and they dont tell me how long more until it gets released. Customer service asked for another week, maybe more. I do not recommend this company.
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