I made a booking with SelfDriveUK, and paid £279, along with a £500 deposit. They requested various bits of info, including 2x utility bills, DVLA check code and photos of driving licence. All perfectly normal, except I then received a message to be told the car I booked wasn't actually available, and nor were there any cars at all. I had booked a car from Fulham - the only alternatives they could offer were from airports that were all miles further away.The back-and-forth wasted a chunk of my day, and I'm now car-less despite being lead to believe my booking had gone through given the £279 booking fee charged and £500 deposit taken.
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