!!BE VERY AWARE OF CLICK AND COLLECT POLICY!!
I’m not sure how prominent it is when purchasing online what the click and collect policies are as my wife ordered a sub £25 toy and asked me to collect it as I work in London.
As it turns out she paid by Apple Pay and in which case only she can collect. Staff and customer service are less than helpful in assisting you.
Requesting to pay with alternate methods, verify via phone call and paying for it to be posted were all refused by the store.
There only solution is for it to be collected in person or wait the 7 day collection period and order online again.
For info this is a limited edition toy which is sold out (although one in her name at the collection point) which can’t be ordered again
Really disappointed
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Page Description
