I sent in a highly functioning HP laptop on March 24, 2021 via Fedex (a $15 dollar box) and applied all the labels properly and verified through tracking that they received it and signed for it. I have never gotten pai the $179 price quoted nor have I received any answers to numerous voicemails I left them. I can only conclude that I have been scammed and ripped off, sadly. What a horrible way to be. If I could give minus stars, I certainly would, like a -5 or more
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