Unlike most other people here, I was actually paid for my laptop although it did take a few days after being processed. I do not know how much is normal to get for a laptop, however, I do think that even though it was broken, mine was worth more than £14 (the individual parts must have some value as the laptop wasn't too old). When I sold the same model laptop (this one was also broken) a fortnight after, the offer had gone down to only £6. Overall, can't fault them on the service apart from how little money they offer, but a good experience overall
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