SendMyBag is a platform subject to a number of subcontracted services and dynamic import/export laws; while their customer service line is run by competent individuals who are willing to break costs down both verbally and in emails--there were hidden fees that made sending a suitcase from the UK to the US cost almost twice what was initially quoted. I understand that these were not fees from which SendMyBag benefitted, but there was still a lack of transparency through the whole process.
Claim your business profile now and gain access to all features and respond to customer reviews.
