sensiblesurrogacy.com

UPDATE AFTER READING BILLS REPLY

Bill, it was you who explained your “services” to us during our initial consultation. In fact, the only person we ever spoke to was you- which is why I suspect you are a one man operation which was further made obvious by the multiple weeks you went MIA and no one else was available to assist “in your absence”. You were not “glad to provide a full refund”, you attempted to hold our money hostage by asking my husband to change his review to a false narrative, essentially asking us to lie. Our refund was only returned to us after going to the BBB and reporting fraud to our credit card company and proving that you did not provide services and refused to respond further after we refused to lie in a review. 1) It is not common practice for a DOCTOR to clearly photoshop their face over someone else’s body in an obvious manner. It is one of you Mexico clinics you suggested.2) I did speak with a US attorney with direct experience in ART and international law, which is why she was able to share her experience with her clients with us. She is based in Burbank, California and as I hope you would know, since you claim to be a surrogacy expert in the field- Los Angeles is a huge hub in international reproduction. I have worked in IVF clinics and am a nurse, so I am very familiar with these facts.3) You NEVER disclosed your location to us. No one looked for your home address, and by what it cost us- was the $6000 charge we had to fight to get back once we realized your operation was not what it claimed to be, with poor customer service, especially in response times that took over two weeks at a VERY critical time during our then journey because of the initial clinics refusal to use a very viable embryo. Additionally, the whole point of THIS fact is that you claim everywhere online that you are located in Las Vegas, NV. That still holds true on your website and ANY place online looking for your “business location”. Pretending to be in the USA and really being located in SPAIN, is obvious fraud- and if you or anyone reading this doesn’t think so… RED FLAG.4) You do not prefer CC payments. As you know, we accidentally were made aware that another couple used your service and they claimed the same thing we encountered- “OH YES, WE TAKE CREDIT CARDS”!! ---- OH NO, OUR CREDIT CARD INTAKE ISN’T WORKING!!! PLEASE SEND A WIRE. Once is a misfortune, twice is not a coincidence- especially almost years apart. 5) Yes, again- a middleman who directs people to your friends that you had your children with- and charge them $6000 for an introduction. SCAM.6) You need to update your knowledge on a US surrogacy journey, because that is in NO WAY the cost of an agency in Nevada. We had matches in Nevada and in Los Angeles and neither of those spans are what we were charged or quoted, especially not in Nevada. Closer to LA, but still FAR over what we paid in Los Angeles. So, thank you for clarifying, and allowing me to write a book in response to correct the word games that you love to play to make yourself appear righteous. Whether we were a one-off and you have never had these issues with other families, or not- You did us wrong, and it looks better and more professional for you to admit it, than it is to continue to flip things around to make yourself look good. Be a man- apologize, own up to it, and promise to do better in the future. Anyone willing to pay you $6000 for an intro, deserves that.Also worth noting, when I logged into my Trust Pilot account to respond to you, I was met with this warning about Sensible: This company has been displaying Trustpilot content incorrectly.This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.PSA prospective parents- If anything goes wrong in your journey with Bill, this is what you can expect, long pages of attempting to justify his stance, with zero action and no accountability.

Date of experience: Nov 21, 2024