When I received my Wanderer Jacket, a gift for my boyfriend, it was too big and not exactly what we expected. I sent them an email and they were happy to exchange it for me. Life got in the way (moved houses) and I was outside the 30-day exchange policy went I sent the one I received back to them. They were kind enough to honour my exchange anyway and the new jacket is on its way to me! Great customer service :)
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