I seldom leave negative reviews, but my experience with this service was troubling enough to warn other homeowners. I hired them for dust sealing and containment while plumbing work was ongoing. The upstairs containment failed, and their removal of plastic damaged my ceiling. Their internal notes confirm both the containment issue and the ceiling damage. Instead of addressing the problem, communication was chaotic. They later claimed I hadn’t responded, despite my replies in the email thread. On December 2, I received my first invoice, only to be threatened with a lien on my house within hours if I didn’t pay immediately. This was despite the invoice stating 15-day terms and ignoring the damage and my attempts to resolve the issue. Threatening a homeowner so soon after sending a bill is inappropriate and felt like bullying rather than customer service. Ultimately, I paid just to protect my home, not because I was satisfied with their work.
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