The job is to replace 2 furnaces and 2 outside AC units. I have been without heat since Dec 14, 2025. It is now Jan 29, 2026. This experience has been exhausting. They have sent a minimum of 4 technicians out to take pics and then they leave without giving any feedback. Their customer services is "you call them. They do not call you!" You will receive ZERO communication unless you call them and that will lead them to say "we'll call you tomorrow" and tomorrow never happens. This is the most unprofessional customer service that I have experienced.
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