DO NOT USE SERVPRO!!! I booked a 10am appointment, the contractor (Isaac) called at 8:30am morning of to let me know they had to inspect the air duct system first and wouldn't be able to do so until the next day. When I let him know I'd taken the day off from work already and could not do next day and thus would have to cancel he said he would be there at 10am as scheduled and would complete both his inspection and cleaning same day. 15 minutes before our scheduled appointment he called back to let me know he would not make it because he received an emergency service call in Santa Fe. COMPLETELY UNPROFESSIONAL! Needless to say, I cancelled and made a next day appointment with TLC. DO NOT USE SERVPRO!!!
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