NEVER use ServPro. The instance started in December of 2022, but the "Date of Experience" tab won't go before 2025.
Had an issue with water that got into the crawl space and office of my house.
I had 2 Apple I-Book Pros and an I-Pad that were destroyed by the water. Also, the flooring and sub-florring was damaged and suffered black mold damage. The contractor they hired, ServPro, performed a slop job. They failed to remove all of damaged sub-flooring that received mold damage from the water that leaked into the office and crawl space.
I have been fighting with them for years to get this resolved. ServPro won't send others out from a different franchise location to redo the sub-flooring and flooring to get the job finished per Colorado building codes. The insurance company won't lean on ServPro to finish the job.
The flooring is at risk of more damage, because the work was not completed (no caulking or Kill-Z), openings and exposed areas remains).
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