I'm giving a star only to submit this review. My experience with the service today was disheartening. As a long-standing customer, I expected better. I called to arrange my account, which has never been an issue, but was informed of extremely high costs and told no arrangements could be made. This is how they treat vulnerable customers needing financial support. Truly disappointing.
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Supplying water to 750,000 people in parts of Surrey, Kent and south London. Call 01737 772000 in an emergency.
