I wouldn't even rate them a single star! I canceled my account six weeks before moving, yet I received a bill for usage after vacating. I emailed them three times but only received one unclear response. After a disconnection during a call, the next representative was rude and unhelpful. This whole experience has been incredibly frustrating and reflects poor customer service.
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Supplying water to 750,000 people in parts of Surrey, Kent and south London. Call 01737 772000 in an emergency.
