The service has been utterly disgraceful. They cut off my water supply despite proof of payment. Their response was to ask for my account number to investigate, claiming it was unlikely they disconnected my service. I have been left without water since 24-09-2025, and their incompetence is infuriating. I urge others to avoid this company.
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Supplying water to 750,000 people in parts of Surrey, Kent and south London. Call 01737 772000 in an emergency.
