setyres.com

3.3
3.3 Based on 200 reviews

...

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Joelle
Henfield MOT

MOT booked but car developed ominous "rattle" beforehand. Told Setyres, they suggested to do the MOT regardless and take things from there. The car failed due to a broken front spring, and 2 advisories regarding some mechanical wear and corrosion. They quoted for necessary repairs, all fine told them to go ahead. They then called back and said that I also needed replacement front tyres as they were both "bald" on the inside edges. Not that I had noticed - but ok got them as well. MOT passed. When I picked up the car I asked the manager why the "bald" tyres hadn't been noted on the failed MOT. I was then given a lecture about his opinion of the inadequacies of MOT tests and told that a car can pass an MOT even with illegal tyre wear. I don't know about that, but I would have expected an MOT garage, specializing in tyres, should have noticed two bald tyres and noted them as fails/advisories. I think the truth is that they simply made a mistake but weren't straight enough to admit it. I didn't appreciate the lecture and won't be going there again.

1
Date of experience: Nov 01, 2023

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