I went to the Sevenoaks branch this morning to buy 5 tyres for my land rover and wanted to ask a member of staff if this was possible on a Saturday morning. I approached the fitter,who was very busy smoking a cigarette beside the tyre fitting machine,to ask a question and he immediately interrupted me,saying,”go into the office”. I started to ask again,to be interrupted again with “ask in the office. His attitude was so rude that I left before I did something that we would possibly both have regretted. Needless to say,I didn’t buy the five tyres I needed and will never attempt to deal with this firm again.This person was the oldest fitter there,quite short, smoked roll-ups,small moustache,big attitude.clearly didn’t want to be working and cost Setyres about £700 in lost sales.incidentally, I was surprised that Setyres allowed smoking inside the premises.
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