Appalling customer service. I would not recommend this business. Arrived before another customer at their Sidcup shop. Told by a short, bald, Neanderthal-type individual manning the front desk that I wanted to change 2 tyres. When I pointed out that I had in fact arrived before another customer, he point blank refused to accept this- effectively telling me that I was lying. All he had to do was ask the other customers. Took exception at me asking him to look at the location where I had been parked and waiting, before moving into a spot vacated by a customer who was ahead of me. He began cussing and squared up to me. I suspect that his hostility probably stems from racism because his reaction was just so bizarre and inexplicable. Miserable, aggressive, violent individual- absolutely should not be working in a customer facing role. I suspect that they behave like this because there is no repercussion from their bosses. And it is not just this one shop- they are just as rude at their other shop in Welling. Today’s incident was the final straw. I won’t recommend or use this company/garage ever again.
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