I had a very disappointing experience with SE Tyres Heathfield.In July, I booked a diagnostic for a check engine light. I was told there was a major electrical fault and requested a quote to fix it, along with a cambelt replacement. I received a quote (around £500) and booked the earliest appointment for 20th August.When I collected the car, I discovered the check engine light was still on. No one had contacted me to clarify or confirm the work, and when I called the next day, I was told the cambelt replacement was just routine maintenance and would not fix the issue. This was extremely frustrating, as my initial request had clearly been to repair the fault.Worse still, I was told I could keep driving the car. A second opinion at another garage revealed the real issue was the alternator—and the car was not safe to drive. This left me without a car for longer than expected, cost me more money, and caused unnecessary disruption to my work.I found the service unprofessional and dismissive. I won’t be returning, and I’ll be discouraging friends and family from using them.
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