Having bought a car privately only to discover it had no front brakes I called Set Tyres in Lancing as I needed to be on the road to attend vital hospital appointments. My fear was that the entire breaking system would have to be replaced which I would not have been able to afford. The Lancing depot manager Tim assured me his staff at the maintenance centre would have a look immediately to assess the remedial work to be done and give me a price before undertaking any repairs. I was pleasantly surprised when Alan, the chief mechanic, called to say the car needed new discs and pads and they would do it for £250 including VAT. Soon afterwards I received another call to say the work had been carried out and I could come and collect the vehicle. I would just like to say how grateful I am for the swift response of the Set Tyres staff to my situation and to let them know their good-humoured casual professionalism was much appreciated. With minimal fuss and strictly no chin-stroking and talk of slave cylinders and rusty fluid pipes the Set Tyres technicians fitted the necessary components and made sure the car was roadworthy. A job well done, however I think above all I would like to pay tribute to the attitude of each of the Set Tyres staff I dealt with. They made the whole process a painless experience and what's more, I think if I had taken it anywhere else the essential repairs would have taken much longer and the bill would have been much more expensive so thank you Set Tyres. You are now my first port of call.
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