sewingpartsonline.com

4.3
4.3 Based on 20 reviews

...

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Sullivan
Rude representative

I purchased 5 jellyrolls in November 2025 and received only two of them on March 2, 2026. However, one of the items I had been waiting 3 months for was the wrong one. Called them, and they told me to return the jellyroll I didn't order and that they will send me the correct one. Now, on March 16, 2026, the correct item is out of stock. I have been calling them consistently, regarding my order, since November. Their excuse was that they were waiting for a shipment and that it was first-come, first-served. On March 16, 2026, the representative was rude and told me to get a refund. The order number is 32067845. I received the refund after multiple phone calls because they refunded the incorrect amount. The tracking number for the returned item, which was received on March 6, 2026, is 9302210499600128722740.

1
Date of experience: Mar 15, 2026

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