Bigoted and lately incompetent service.While our journey started great a few years ago, it quickly turned for the worse. When I transitioned and wanted them to update my details, my emails went unanswered for a month. Then, when they finally answered, I was fed a bunch of complete nonsense by their 'compliance' team and was also told that I should report myself to the police, as otherwise, they cannot establish my identity.It's not just wrong but outright insulting to tell a trans person to report themselves to the police over the simple act of a name change via Deed Poll, as is the legal way in the UK.This was followed by more legal nonsense and made-up requirements, which can only feel like a continued bigoted attack on a trans person in 2024. Until that point, they were happy to take my money.Unthinkable. Avoid like the plague.
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Specialist Accounting and Tax Services for Contractors and Small Businesses Across the UK
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