On April 27th, I requested a withdrawal. Since then, more than 8 days have passed, and nothing has changed. The withdrawal is still listed as "processing",Every time I contact live chat, the support agents are unhelpful, and repeat the same scripted answers.They are also violating their own terms and conditions, which state that withdrawals are processed within 3 days. Even worse, they lie constantly. I was told multiple times that my case had been prioritized, first on Friday and then again days later – clearly false. During the weekend they claimed my withdrawal was in the final stage and that I could expect it soon. None of this was true.It's lie after lie, and I’ve documented everything with screenshots.This is not just poor service – this is intentional delay and deception. If the situation is not resolved soon, I will escalate the case to relevant gambling authorities.Avoid Shuffle Casino at all costs. They are unreliable, dishonest, and show total disrespect to their players.
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